Our phones are a product that many of us use more than 200 times a day! This means that the case will deteriorate over time due to the high amount of use. If the stamping fades, or you feel the case has worn too much then we will re stamp the personalisation on your original case or replace the case completely at a cost of £10.
All Theodore Grey London products can be personalised - this is a free service included with each purchase.
*The processing time for orders is 3-5 business days. After that, delivery time within the UK is 3-5 days, and around 10-15 days internationally. Please keep that in mind during national holidays as this time may vary.
For more information about personalisation please visit our Shopping Help page.
The processing time for orders is 3-5 business days. After that, delivery time within the UK is 3-5 days, and around 10-15 days internationally. Please keep that in mind during national holidays as this time may vary.
*UK Express Delivery – orders placed before 2pm are delivered next working day.
^All delivery times are based on working days.
|UK Standard Delivery||3-5 days||£4.99|
|UK Express Delivery Exc. Personalised Orders||1 day (Next Day)||£9.99|
|European Delivery||4-5 days||£13.00|
|US/Canada Standard Delivery||Up to 14 days||£15.00|
|US/Canada Priority Delivery||5-7 days||£18.00|
|Worldwide Delivery||Up to 20 days||£20.00|
PLEASE NOTE: We do not recommend UK Express Delivery (Next Day) for personalised items. Due to high demand we can not guarantee that personalised orders will be delivered next day. Please allow 4-5 days after processing time for all personalised orders.
Due to the high demand and limited availability, all Theodore Grey sales are final.
MATERIALS & CARE
All Theodore Grey London products are designed in the UK. They are made with the highest quality leathers and exotic skins sourced from around the world. Please note that each product is unique and any variation in colour, marks or veins are the natural characteristics of the skin of which is used.
How to care for your Theodore Grey London products:
- Avoid leaving your Theodore Grey London product in the sun, heat and/or humidity.
- Avoid coming into contact with moisture, creams, and oil based conditions.
- Should your accessory come into contact with water or any other liquids wipe it softly with a light coloured cloth until the liquid has been absorbed.
- Please be aware of dark materials such as denim as these colours may transfer onto light coloured leathers or exotic skins.